Technisch Schrijvers Schuwen Onderzoek: Toch Kunnen Onderzoeksresultaten Praktisch Toepasbaar Zijn 
This article, which appeared in the Dutch journal Tekst[blad], describes four recent studies that are relevant to help developers, and suggests how help developers can use the knowledge gained from those studies to improve the performance support systems they build.
Hayhoe, George F. Tekst[blad] (2000). (Dutch) Articles>Documentation>Usability>Technical Writing